For first-time visitors 3

①How to use

Step 1. Enter the size and quantity of the item you want to order. Click "Add to Cart".
Step 2. Verify that you have the correct products and sizes in your shopping cart and click "Checkout" to proceed.
Step 3. Enter your shipping address. If you have a coupon code, please include it.

Once we have confirmed your order, we will send you the details of your order via email.

②Payment

Credit card payment: Payment can be made by VISA, MasterCard, JCB, AMEX, or Diners Club cards.

Payment can be made via digital wallets "Apple Pay" and "Google Pay".

Payment can be made using the smartphone payment services "Pay Pay", "LINE Pay" and "Merpay".

You can pay later using Paidy (convenience store payment, bank transfer, direct debit).

③Cancellation and changes after ordering

Once your order has been confirmed, we will automatically move onto the shipping process via our system, so we cannot accept cancellations or changes to your order after it has been confirmed.
We apologize for any inconvenience, but please check the products before making your purchase.

④About delivery

Regarding domestic shipping, we will ship domestically using Sagawa Express and Japan Post.
After you have completed your order, delivery will usually take between 1 and 10 days.
*For pre-ordered items, the expected arrival date will be indicated on the product page as the item will be shipped once it arrives.
In addition, shipping costs will be a flat rate of 660 yen (tax included) nationwide (free shipping for orders over 20,000 yen).
(Excluding some campaign products and campaign periods)

Regarding international shipping and shipping fees, shipping fees vary depending on the shipping area.
・Asia 3,000 yen (free shipping for orders over 25,000 yen)

・Oceania 3,000 yen (free shipping for orders over 25,000 yen)

・Europe 1st 5,000 yen (free shipping for orders over 30,000 yen)
(Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, United Arab Emirates)

・North America 4,500 yen (free shipping for orders over 25,000 yen)

・South America Area 1 ・Europe Area 2 7,500 yen (free shipping for orders over 35,000 yen)
(Anguilla, Antigua and Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Caribbean Netherlands, Brazil, Cayman Islands, Chile, Colombia, Costa Rica, Curacao, Dominica, Dominican Republic, Ecuador, El Salvador, Falkland Islands, Grenada, Guatemala, Guyana, Haiti, Honduras, Jamaica, Martinique, Nicaragua, Panama, Paraguay, Peru, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Suriname, Trinidad and Tobago, Turks and Caicos Islands, Uruguay, Venezuela, Croatia, Iceland, Turkey, Russia, United States (Puerto Rico)

We cannot be held responsible for any loss or delivery issues that occur after shipment.
Please note that you will be responsible for any customs fees and other costs incurred during delivery.

⑤Returns and exchanges after delivery

As a general rule, we do not accept exchanges or returns of products.
As an exception, we will only accept exchanges or returns within 7 days of receiving the product if the product you received is different from the one you ordered or if there is a defect in the product.
If the above applies, we will cover the shipping costs for the return.
Please contact us using the inquiry form, providing a description of the product's condition and a photo of the product.

In addition, we do not accept returns of products due to personal reasons, however, we will accept size exchanges for unopened products within 7 days of receiving the product.
Size exchanges are only accepted in the following cases:
Please note that we cannot accept exchanges before the product has been shipped.
*If the product you have falls under the [Conditions for returns and cancellations/returns and exchanges] *If you agree to pay the round-trip shipping costs *If the product you wish to exchange is out of stock, we may not be able to accommodate your request.

Regarding returns and cancellations/Conditions for returns and exchangesPlease note that we cannot accept returns or exchanges for the following items.
・Products that have been hemmed or altered ・Products that have been used ・Products that have been washed ・Products that are missing tags, packaging, or other accessories ・Damaged products ・If you do not have a receipt (purchase details/credit card sales slip/return card) ・Products that have been scratched, broken, or soiled by the customer ・Products purchased for the purpose of resale (including products that we determine to be for resale)
・Items ordered as uniforms ・Excessive repeated returns and exchanges ・Requests for the return or exchange of 50 or more items of the same item number ・Items that are different from what you expected at the time of purchase *We cannot handle items that have been intentionally damaged or soiled.

⑥Other

Gift Wrapping Information When you add an item to your shopping cart, you can select the gift wrapping service according to your preference.

For customer service inquiries, please contact us via the official LINE ID listed below, along with your order number, name, and the email address used at the time of purchase.
10:00-19:00 (excluding weekends and holidays)
https://lin.ee/4XImdpV